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Terms and Conditions of Sale and Service
By accessing auratimepieces.shop and completing a purchase, you formally enter into a legally binding agreement with AURA TIMEPIECES LTD, a company incorporated in England and Wales, which is governed exclusively by the laws of England and Wales. This agreement stipulates that the customer is fully responsible for the total product price and all associated shipping fees as displayed at the time of checkout. In accordance with the UK Consumer Contracts Regulations and the Consumer Rights Act 2015, all online customers possess a statutory legal right to cancel their order and request a full refund within 14 days of receiving the goods, provided that the items remain in their original, unopened packaging, are entirely unused, and are in a perfectly resalable condition. To initiate a return within this legal timeframe, customers must contact our support team at info@auratimepieces.shop, and it is hereby agreed that all return shipping costs shall remain the sole financial responsibility of the customer.
Furthermore, AURA TIMEPIECES LTD prioritizes transaction security by utilizing internationally certified Payment Service Providers compliant with global PCI-DSS standards, ensuring that all electronic payments are processed using 3D Secure (Strong Customer Authentication) protocols. We do not see, store, or maintain access to your full credit or debit card details at any stage, as the payment process occurs entirely within a secure, encrypted environment provided by our financial partners. Since every transaction requires a unique 3D Secure verification code or password sent directly to the cardholder's registered device, any successfully completed transaction is legally deemed authorized by the cardholder; consequently, AURA TIMEPIECES LTD shall not be held liable for any claims involving stolen or lost cards once 3D Secure authentication has been verified, and the security of the card credentials remains the sole responsibility of the customer. All personal data collected during the order process is processed strictly for fulfillment and internal business operations in full compliance with UK GDPR and international data protection standards, ensuring your information is never sold to third parties. Any disputes arising from the use of this website or the purchase of products shall be subject to the exclusive jurisdiction of the courts of England and Wales.